If you have several AliExpress accounts and would like to link an existing email address to your new account, you need to:
1. Change the email address of your existing/old account first. At the moment, each AliExpress account can only be linked to one unique email address.
2. After you’ve successfully updated the address of your existing account, you can link your new account to the other email address.
The AliExpress Member Club has 4 levels—Silver, Gold, Platinum and Diamond.
The level you are in determines the benefits & privileges you’re entitled to. All buyers are automatically assigned a membership level once they meet the requirements determined for each level (see the table below).
Your reward points are made up of Shopping points, Fan points and Bonus points. Membership status is based on the number of reward points you have accumulated over the last 12 months.
If the order points have not yet been rewarded to your account, then it may be due to one of the following factors:
- Your points are only rewarded once your order has been completed. Check your order status.
- Refunded or fraudulent orders will not receive points.
- Shipping discounts, free gifts, deposits or pre-orders are not eligible to receive points.
- Orders which are less than $2 USD are not valid to claim reward points.
Note:
You can’t receive reward points for orders which were canceled due to security reasons
How do I get a refund by credit card or debit card?
What is Domestic Returns?
I am having trouble opening a dispute. What should I do?
What will happen after I have opened a dispute?
