To no longer receive our emails, please go to our website and follow the steps below:
1. Sign in to My AliExpress, click Account, then go to Email Notifications.
2. You can choose which kind of notifications you no longer want to receive by simply clicking the Disable button(s). It can take up to 24 hours before your request is processed.
Please note, some important emails, such as dispute notifications, cannot be canceled.
If you have any questions regarding our Privacy Policy or if you wish to access or correct your Personal Data, you may send your request in writing to the following address:
Data Protection Officer, The Legal Department
Alibaba.com Hong Kong Limited, 26/F, Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong
If you cannot get discount, please check below reasons:
- A limited amount of discounts are available. Distributed on a first come, first served basis, you may not get discount when it is out of stock.
- Check the deadline of discount. As we always have various activities on AliExpress, you can join other activities to get coupons and discounts.
- Check if you meet the spending requirements. For example, if it shows "US $7.00 off per US $89.00", it means you can get the US $7 discount only when your order value is over US $89.
Kind Note:
Currently, Russian and Spanish sellers do not accept AliExpress discount.
How do I get a refund by credit card or debit card?
What is Domestic Returns?
I am having trouble opening a dispute. What should I do?
What will happen after I have opened a dispute?
